Heating and Fuel Advice

My heating has gone off, what should I do?

Things to check

First check that there actually is a problem and that the boiler is switched on and that the timer and thermostat are correctly set.

Do you have oil in your tank?

Be sure about this, your gauge may tell you that you have oil in your tank but quite often we find that the gauge is showing an incorrect reading. The only way to be absolutely sure is to remove the filler cap and dip the tank with a cane or something similar.

There is oil in the tank but the boiler doesn’t run

Check the reset button on your boiler. If the red light is on it may be worth pressing it once to see if the boiler starts. DO NOT press this button more than twice. If the boiler does not start after the second attempt you may overfill the combustion chamber with oil and make the problem worse.

There is water in my oil

This is noticed all too frequently after an oil delivery. More often than not, water finds its way into a tank because of loosely fitting fillers and breathers and sometimes by condensation. It quite often takes years, drip by drip, before it is noticed. Finally when the oil delivery is made the water which was lying harmlessly in the bottom of your tank is disturbed and gets into your burner.

If in doubt ring your usual boiler engineer or use the OFTEC website to find a local registered engineer. If all else fails Contact Us and we will talk you through the problem.

Published 22 August 2007

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