For the purpose of the Data Protection Act 1998 ("Act"), the data controller is WCF Ltd of Crawhall, Brampton, Cumbria CA8 1TN.
What we collect
We may collect the following information about you:
Name and Title
Contact information including email address
Demographic information such as post codes
If you contact us, we may keep a record of that correspondence
Information relevant to customer surveys and/or offers
Details of any purchases of products you make and of the fulfilment of your orders
Details of your visits to the Website including traffic data, location data, weblogs and other communication data and the resources that you access
We may collect information about your computer, including where available your internet protocol (IP) address, operating system and browser type, for system administration and to report aggregate information to our advertisers. This is statistical data about our users' browsing actions and patterns, and does not identify any individual.
What we do with the information we gather
We use the information we hold about you in the following ways:
To process orders and deliver products to you
To take payments in relation to the purchase of our products by you
To improve our products and services
We may occasionally send you information about new products, special offers or other information which we think you may find interesting using the contact details you have provided
To customise the Website according to your interests.
We may disclose your information to third parties:
In the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
If WCF or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
If we are under a duty to disclose or share your personal data in order to comply with any legal obligation, or in order to enforce or apply our Terms and Conditions for use of and access to the Website and other agreements, or to protect the rights, property or safety of WCF, our customers or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk protection.
We are committed to ensuring that your personal information is secure and protected from loss, misuse or unauthorised alteration or destruction. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
We use the following cookies:
Analytical/performance cookies: these allow us to recognise and count the number of visitors and to see how visitors move around the Website when they are using it. This helps us to improve the way the Website works, for example, by ensuring that users are finding what they are looking for easily.
We set out in more detail each cookie that we use on the Website and the purposes for which we use them in the following table:
Cookie Name Purpose More Information
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. This may prevent you from taking full advantage of the Website.
Links to other websites
Controlling your personal information
If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to us at the address set out below or by emailing us at email@example.com .
You may request details of personal information which we hold about you under the Act. A fee of £10 will be payable per request. If you would like a copy of the information held on you please contact us at the address set out below or by emailing us at firstname.lastname@example.org .
If you believe that any information we are holding on you is incorrect or incomplete, please write to us at the address set out below or email us at email@example.com as soon as possible. We will promptly correct the information.
If at any time you wish to be removed from our database, or you no longer wish to receive communications from WCF Ltd, then please contact us at Station Goods Yard, Warton Road, Carnforth, Lancs, LA5 9EU or email us at firstname.lastname@example.org .