This is a short message to compliment your telephone team on their welcoming manner. I appreciate over the last 10 years in various properties I have only spoken to them one a year to order for winter but have always left the phone feeling they are so very professional and friendly above an beyond their need to be.
We are impressed by the service. A while ago WCF delivered to us between Christmas and New Year when we ran out of heating oil and we have been with WCF ever since.
ST John the Baptist Church - Skelsmergh
A big thank you to all the office staff (especially Christine) and to the transport team who got heating oil to us so very promptly. Much appreciated.
Transport Manager - J M Pratt
WCF have it right! A professional company from start to finish. Sales and Transport are about the timely provision of a reliable service. Certainly an asset for any company.
Unfortunately I don't do Facebook, but I was going to call today to thank you for your fantastic service. I only ordered at lunchtime and received a full unsupervised delivery at 8-30 the next morning !
Mr T Carter
A big thank you to your whole team for their friendly efficiency - you are all a pleasure to deal with!!
I had a delivery today from your driver Brian and he was very obliging and friendly. Thank you so much.
Mr P Evans
Many thanks for your prompt delivery.
My dog is due to pup any time and I ran out of oil meaning I couldn't keep my dog warm, WCF Fuels were here within an hour and helped to get my heating back on again. Thank you so much for your speedy service.
For the last two years or so we have had a great deal of trouble with our AGA. When turned up to the correct setting the flame became erratic and made an irritating " blabbing" noise even though additive had been added.I am pleased to say that since our last delivery of your special AGA oil it is performing perfectly, long may it continue.
I rang at the weekend and left an answer phone message as we had run out of oil. I was so impressed that you had managed to schedule a delivery so quickly but special thanks must go to the driver Mr Ludlam, he tracked me down at work to query a possible leak on our tank and suggested leaving a small delivery whilst we monitored the situation. When I got home I found he had placed an absorbent pad under the leak so we could check it out. That really is going the extra mile. Please pass on our thanks to this particular driver, great customer service and much appreciated.
Mrs J Dewhurst
Just a quick email to say how impressed I was with the service I received when placing my most recent order on 1st December. Spoke to Phill in the morning, and the order was delivered the same day. Fantastic service.